University of Utah College of Social and Behavioral Science CSBS Computing
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set up netscape mail

How to set up Netscape for department email

These instructions cover configuring Netscape version 7.x for access to departmental email.

  • Launch Netscape Mail. On a Windows based PC, you can do this by selecting "Mail & Newsgroups" from the "Netscape 7.x" menu located under "Programs" on your "Start" menu.

    launch netscape mail

    You can also launch netscape mail from within the Netscape Navigator web browser by clicking the envelope in the lower left corner.

    envelope
  • If it is your first time launching Netscape, you may be prompted with "Netscape Network Registration". For the purposes of these instructions, cancel this prompt. (If you want more information about Netscape Registration, visit http://www.netscape.com)

    cancel registration

    Confirm that you want to cancel registration by clicking "Yes."

    confirm cancel
  • If it is your first time launching Netscape, the New Account Setup wizard will launch automatically. If it does not, select the "File" menu, then "New", and then "Account."

    start wizard
  • On the first screen of the wizard titled "New Account Setup", select "Email account", then click "Next".

    select email account
  • The "Identity" screen has two text boxes. Type your name in the first box.
  • Enter your email address in the Email Address box (ie. alfred.bivens@csbs.utah.edu)

    on campus use username
  • On the "Server Information" screen, select "IMAP" for the server type.


    imap server
  • Type imap.csbs.utah.edu for the incoming server.
  • If you are off campus, enter your internet provider's outgoing SMTP server for the Outgoing Server, then click "Next." For example if Xmission is your Internet Provider, enter mail.xmission.com for the Outgoing server. Contact your provider if you don't know their SMTP server.

    isp smtp

    - OR -
    If you are on campus, enter smtp.csbs.utah.edu for the Outgoing Server, then click "Next."


  • Type your CSBS username in the Incoming User Name box (it may already be there for you).
    You do not need to specify an Outgoing User Name. Click "Next"

    type username
  • You should now be prompted for an Account Name. This can be whatever you want. Because Netscape allows you to configure more than one email account, it wants you to name each account. We recommend something like Department Email or Work email. Type an account name, then click "Next."

    name the account
  • The last prompt of the wizard is just a summary of what you entered. Verify you typed everything correctly, use "Back" if you need to correct anything otherwise click "Finish."

    summary finish

We're not done yet...

  • You will now be prompted for your password. Click "Cancel."

    cancel password
  • Select the "Edit" menu. Select "Mail and Newsgroup Account Settings..."

    seletc settings
  • Click on "Server Settings" on the left.

    select server settings
  • Check the box next to "Use secure connection (SSL)."

    select ssl
  • Click "Advanced"

    click advanced
  • Type the word mail in the "IMAP server directory:" text box.

    type mail for directory
  • Uncheck the box next to "Server supports folders that..."

    uncheck folder and messages
  • Click "OK", then "OK" again, which should bring you to the main Netscape Mail window.
  • At this point Netscape Mail needs to be restarted. Select "File" then "Exit."

    exit netscape
  • Launch Netscape Mail again as you did in the first step of these instructions.
  • You should receive a prompt informing you that the SSL Certificate is signed by an unknown company. By default Netscape does not know and trust University of Utah signed certificates. Click "Accept this certificate permanently", then "OK", to tell Netscape that you trust our certificate. This allows Netscape to encrypt the communication between your computer and our mail server.

    accept cert permanently
  • At the password prompt, type your password and click "OK."

    enter password

    - OR -
    If you want Netscape to remember your password so that you do not have to enter it every time you check your email, check the box next to "Use Password Manager...", then click "OK."

    remeber password

    Note: CSBS Computing recommends that you do not save your password.
  • If you do not see the contents of your INBOX at this point, click "Get Msgs". If you still do not see your INBOX, submit a help request via the helpdesk.


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College of Social and Behavioral Science
260 S Central Campus Dr Rm 205, Salt Lake City, UT 84112 801-585-8985
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