Support @ csbs.utah.edu

		College of Social and Behavioral Science

SERVICES

Email away msgs dspam dspam - setup eudora - setup forwards listserv listserv - setup netscape mail - setup outlook - setup outlook express - setup pine quotas webmail Network Connection personal equipment university equipment wireless Network Storage check quotas download sftp use sftp virtual drive mapping Remote Access download sftp/ssh use sftp use ssh use x-win32 Support account request helpdesk password

INFORMATION

General activity reporting announcements directory scheduled downtime services statement

Policies

chain e-mail licensed software offensive material privacy proper use quotas responsible use

Resources

computer labs lab software

scheduled downtime

CSBS Computing Scheduled Downtime

Servers and network equipment will often need software and hardware upgrades, preventative maintenance, system reconfiguration and enhancements that cannot be completed on "live" systems to keep them operating as intended.

CSBS Computing schedules a monthly downtime period in which any service may be taken offline for updates. This will occur the evening of the 3rd Thursday each month. The downtime window will begin at 10PM and continue until 6AM the following day.

As of June of 2007, the next 12 scheduled downtime dates are:

05/15/08 10PM to 6AM
06/19/08 10PM to 6AM
07/17/08 10PM to 6AM
08/21/08 10PM to 6AM
09/18/08 10PM to 6AM
10/16/08 10PM to 6AM
11/20/08 10PM to 6AM
12/18/08 10PM to 6AM
01/15/09 10PM to 6AM
02/19/09 10PM to 6AM
03/19/09 10PM to 6AM
04/16/09 10PM to 6AM

Although each downtime may go unnoticed for workstations, please take the following precautions:

If you are planning to use your workstation between the hours of 10pm and 6am during a Scheduled Downtime, you may lose network connectivity and access to enabling services. Save your work local and often. After the downtime, please transfer your valuable data to networked storage so it can be backed up.
If you are connected remotely during the maintenance period you may be disconnected to allow an update or reboot to continue.
If you do not plan to work during the maintenance periods, please do not shut down your computer, but do log off of the workstation.
Do not schedule overnight processing jobs on your workstation or the core research servers during these downtimes.

CSBS Computing will not send notices for scheduled maintenance downtime. Should the need arise for an additional scheduled downtime, email notification and/or network messages will be sent with as much notice as possible.

Upcoming scheduled downtimes can be found in our website announcements and the Scheduled Downtime page: http://support.csbs.utah.edu/information/scheduled_downtime.html