Cloud Storage Integration FAQ

Frequently Asked Questions

What is this site for?

We want to give you easy access to your files when using a lab computer or virtual environment. Thumb drives are no longer necessary when all your files are in one location in The Cloud. Cloud Integration helps you configure your options for accessing your files from anywhere.

After I sign up, where are my files?

When you complete the sign-up, you’ll find your connected Cloud Storage accounts listed when you Open or Save a document.

• Box Cloud files will be found in the  “I:” drive letter.
• Microsoft OneDrive files will be found in the "J:" drive letter.

Simply go to “File”, then “Open” and select the respective drive letter. If you were already logged into the labs when you completed the sign-up, you’ll need to log out and back in again to recreate that location.

Having trouble?

Please reach out to the Help Desk.

How do I open my files from Cloud Storage in the labs?

When you access the virtual lab applications, your Box files will appear within the “I:” or "J:" drive letters. Simply select File, then Open and select that drive letter.

How do I save my files to Cloud Storage?

When you’re inside an application in the virtual labs, simply select “File”, then “Save” (or “Save as…”) and select the respetive drive letter. Once saved, the files will upload to your Cloud Storage account automatically. It takes just a few seconds.

I saved/uploaded/deleted a file. How long does it take to sync?

Changes usually happen pretty quickly, usually in a few seconds. You might need to refresh the window after a minute or two in order to see it. You can do this by clicking Refresh in your browser, or tapping the F5 key.