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Manually Installing Tested Updates

When Microsoft issues patches, CSBS Computing thoroughly tests those patches for compatibility with our computing and network environment. Once fully tested, updates are eventually made available to all CSBS managed computers. The updates should install automatically without interaction from you if your computer is powered on during our standard maintenance windows. These maintenance windows occur every Wednesday and Saturday morning starting at 1am but are subject to change as needed. CSBS managed desktop computers run software that places computers in standby/sleep mode, saving power when idle. The power software activates or 'wakes up' computers for our scheduled maintenance windows. For this reason, you should never power down your computer unless you are aware of a pending power outage. If you use a laptop, then your computer's power is not managed by us. Due to the nature of portability and battery power, it would not be reasonable for us to try to wake up laptops on a schedule. If you have a laptop, or any computer that you must power down regularly, then it is important that you manually choose to install updates when we make them available. For Non-Microsoft updates and software packages, click here. Otherwise follow these steps to install tested Microsoft updates:

Manual Install Instructions:

  1. The task tray is the area next to the clock on right side of your windows task bar. When a tested update becomes available, an icon with a red asterisk () appears on your task tray. On Windows 7 or newer, the icon may be hidden so you should periodically check for the icon by clicking the triangle or 'up arrow' on the task tray as in this picture: 
  2. Right-clicking the icon will present the option to display available updates. Selecting this option will open Software Center. Change the top drop down to the right of 'SHOW' and select 'Updates'. Here is an example showing some updates for Microsoft Office:

     

  3. Select the update(s) you wish to install by clicking the little box to the left of the update. We reccomend you click the top check box on the left to select all available updates.  Below is an example with all of the updates selected.

     
  4. Click the Install button and the status should change from 'Available' to 'Preparing for download' or 'Waiting to Install'.  The list of updates being installed will also move from the 'Available Software' tab to the 'Installation Status' tab as in this example:
  5. Updates will begin to install and their status will change to 'Preparing to download', 'Downloading', 'Installing', and then 'Installed'.  If any updates need a Restart to complete installation, they will have a status of 'Requires Restart', as in the example below.
  6. If you had closed the updates window or choose to close instead of restarting, you will know you need a restart by the modification to the icon in the task tray. The software available icon () will now be a green icon ().  Right click on this icon and you can select 'Restart Now', which will immediately restart you computer and install updates.  If you select 'Open Restart Window', you will get a window similar to the below:
  7. Choose to restart your computer now and install the selected updates or be reminded in a set number of hours.  Be sure to save your other work, as selecting 'Restart Now' will restart your computer.
     

 

If you see a status of "Failed" for any update, please submit a support case at https://support.csbs.utah.edu/helpdesk or call 801-585-8985.

Last Updated: 4/26/17