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Windows Horizon Client Bug
Horizon Virtual Lab Users: Microsoft has released a Windows update, KB5066835, that may result in connection failures for desktop sessions in the CSBS Horizon Virtual Lab. The Horizon vendor is working on updating the Horizon client to remedy the problem. If you receive connection failures when attempting to use a Virtual Lab desktop session after updating your Windows computer, then you will need to temporarily use the Web (HTML) Client available at http://horizon.csbs.utah.edu.
SUPPORT OPTIONS:
- Submit a support request
- Call 801-585-8985
- Ext 1 for technical
- Ext 2 for administrative
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Walk-in support is available 8am-5pm Monday-Friday.
FACULTY RESOURCES FOR ONLINE CLASS SUPPORT
Overall Status: Operational
| Canvas | Operational |
| CIS, Peoplesoft | Operational |
| Microsoft Teams | Operational |
| Network Availability | Operational |
| Other Services | Operational |
| UBox | Operational |
| UKG (Ultimate Kronos Group) | Operational |
| UMail | Operational |
| University of Utah Home Page | Operational |
| Voice Systems | Operational |
| VPN | Operational |
| Zoom | Operational |
Announcements
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Windows Horizon Client Bug
Horizon Virtual Lab Users: Microsoft has released a Windows update, KB5066835, that may result in connection failures for desktop sessions in the CSBS Horizon Virtual Lab. The Horizon vendor is working on updating the Horizon client to remedy the problem. If you receive connection failures when attempting to use a Virtual Lab desktop session after updating your Windows computer, then you will need to temporarily use the Web (HTML) Client available at http://horizon.csbs.utah.edu.
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New Adobe licensing
Early activation is available. As previously announced, Adobe is moving all of its customers to a new licensing model and discontinuing its current model.
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New Adobe Licensing
Adobe license options will change on December 17. Action from you will be required.