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We are experiencing an unusually high volume of computing service requests affecting response times. We ask for patience during these delays as we process our workload through the remainder of the year. Please help us prioritize your need by selecting an appropriate priority when submitting your help desk request online. 

Request help  Lab Opt-in  Provision Storage

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Faculty resources for online class support



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  • UMail Security Upgrade beginning July 15, 2020

    In a phased approach starting July 15, UIT's Information Security Office will begin implementing Microsoft's Modern Auth and 2-Factor Authentication across all devices and web browsers for UMail.
    This change affects the entire University Campus and Health and will require all users to enroll and use 2FA to access their email. Additional information about the upgrade, it's affects, and how to prepare can be found here.
    If you have any questions or need assistance, please contact the help desk.

  • Office Closure, Remote Support & Pick-up / Drop-off Process

    Moving forward, CSBS Computing will be closing our office location (GC 1735) and normally scheduled operating hours to further comply with recommended social distancing methods in response to COVID-19. As such, we will no longer be accepting walk-in appointments. However, CSBS Computing will still be available for remote technical support for those in need of assistance, Monday – Friday, 8:00am – 5:00pm, by submitting a Helpdesk request or by calling 801.585.8985 and speaking with a CSBS Computing representative. Additionally, equipment pick-ups / drop-offs MUST be coordinated through our Helpdesk request tool to determine appropriate delivery instructions. Thank you for your understanding and patience during this unprecedented time. Please don’t hesitate to reach out our team with any questions you might have.

  • Lab Closures and Updated Hours

    Due to the coronaovirus (COVID-19), CSBS Computing will be changing our lab hours, more details here.

Last Updated: 10/1/20