Self Support

Accounts

• New Account Provisioning Request
• Change Password
• Adobe Licensing
• Qualtrics Accounts
• UMail Online Archive

Remote and Lab Computing

• Citrix Virtual Lab Instructions
  

  • Using Esri ArcGIS Pro 2 Software in the Student and Virtual Labs

  • Virtual Lab Troubleshooting
• ArcGIS Dedicated Virtual Desktop
• CSBS Terminal Server (Remote Desktop)
• CSBS Print Services

Storage and Access

• Mapping Network Storage (N: and S: drive)
• Cloud Storage Integration (I: Box)
  
  • Cloud Storage Integration FAQ
• VPN Access

Other

• Personal Equipment
• Purchase New Desktops and Laptops
• Software Center
  • Install Security Updates
  • Install Feature Updates
  • Install Applications

• Skype Phone Headset Recommendations